Our publications - London Ambulance Service NHS Trust.

London Assembly Report: 'The future of the London Ambulance Service - A strategic review' (pdf, 873 KB) Our full response to recommendations made by the London Assembly. (pdf, 216 KB) Our statement about response to recommendations made by the London Assembly review; Quality account. The aim of this account is to provide easy access information about the quality of the services we provide. It.

London Ambulance Service Case Study Report Assignment

Solicitors’ enquiries Where legal action is not being taken against the Trust. The following applies where the matter in question does not involve the Trust: Access to call records and medical records. When applying for a patient’s medical records please provide the following: A written form of authority signed by the client. The patient’s name, time and date of the incident, exact.

London Ambulance Service Case Study Report Assignment

This paper provides an introduction to the IWSSD-8 (8th International Workshop on Software Specification and Design) case study-the “Report of the Inquiry Into the London Ambulance Service”.

London Ambulance Service Case Study Report Assignment

The London Ambulance Service introduced a new computer-aided despatch system in 1992 which was intended to automate the system that despatched ambulances in response to calls from the public and the emergency services. This new system was extremely inefficient and ambulance response times increased markedly. Shortly after its introduction, it failed completely and LAS reverted to the previous.

London Ambulance Service Case Study Report Assignment

Case Study - London Ambulance System Disaster, 1992. In October 1992, the London Ambulance Service suffered a disaster that brought their operations to a virtual standstill over 36 hours, and up to 20-30 people may have died as a result of ambulances arriving too late on the scene. Upon further investigation, it was discovered that the new computer aided dispatch (CAD) software was responsible.

London Ambulance Service Case Study Report Assignment

Kent brought and action against the London Ambulance Service (LAS) alleging negligence in failing to respond promptly and continuously give her oxygen in the ambulance. LAS was found liable in damages since they owed a duty of care to Kent as an individual patient. LAS appealed to the Court of Appeal on grounds that similar to the police and the fire brigade, they did not owe a common law duty.

London Ambulance Service Case Study Report Assignment

London Ambulance Service is the largest ambulance service in the world. It covers a resident population of some 6.8 million, but its daytime population is larger, especially in central London. 2008 LAS carries over 5,000 patients every day. It receives between 2,000 and 2,500 calls daily; this includes between 1,300 and 1,600 999 calls.” (Report of the Inquiry Into The London Ambulance.

Solicitors' enquiries - London Ambulance Service NHS Trust.

London Ambulance Service Case Study Report Assignment

Introduction Ambulance services and the medical professionals offering the support to accomplish this provision are playing an increasingly wide role in the NHS, not merely by providing an instant respond to 999 calls and transferring patients to medical center but learning to be a portable health care service for the NHS. The ambulance service.

London Ambulance Service Case Study Report Assignment

A Case Study by the London Ambulance Service NHS Trust. Background. London Ambulance Services employ 5,500 staff based at ambulance stations and support offices across London. We are the capital’s ambulance service and the only NHS Trust that covers whole of London. We have a total of 70 ambulance stations across London. The Project. In November 2015 a CQC inspection identified significant.

London Ambulance Service Case Study Report Assignment

The service has received awards for information system management that may not be matched for years (Stegwee and Spil, 2001). According to Rowland and Macdonald, (2005), in order to maintain a high quality delivery of all its services, the members of staff from the senior management to the ambulance crew of the London Ambulance Service require the possession of qualifications, experience and.

London Ambulance Service Case Study Report Assignment

A Knowledge Management Case Study of London Ambulance Service Computer Aided Despatch System 2684 Words 11 Pages INTRODUCTION Objectives of this Report: This report also explores the various facets which contributed to the failure of the 1992 London Ambulance Service Computer Aided Despatch System and lessons which may be learnt from it.

London Ambulance Service Case Study Report Assignment

The London Ambulance Service is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England.The service responds to 999 and 111 phone calls, providing triage and advice to enable an appropriate level of response. It is one of the busiest ambulance services in the world, and the busiest in the.

London Ambulance Service Case Study Report Assignment

London Ambulance Service Case Study. The London Ambulance Service (LAS) is world’s largest ambulance service covering an area of just over 600 square miles and a population of around 7 million people (though the daytime population is much larger due to the influx of commuters). The service is divided into two sections: one providing routine patient transport, the other an accident and.

London Ambulance Service Case Study Report Assignment

Case study: London Ambulance Service documentary boosts morale, public perception and recruitment. An uplift in staff morale, improved public perception and a boost to recruitment were among the benefits for London Ambulance Service after the service and its teams starred in a BBC documentary series.

A comedy of errors: the London Ambulance Service case study.

The ambulance service in the UK dates back to the late 19th century, with locally-funded services such as the Metropolitan Asylums Board operating in the London area in 1897. The earliest British Ambulance Flight was recorded in war torn Turkey in 1917. It was not until the formation of the National Health Service (NHS) in 1948 that it became a public duty to provide ambulances for all those.Case Report The Air Ambulance Service (1098874) The Air Ambulance Service Published 12 August 2015 1 of 4 About the charity The charity’s objects are to relieve sickness and injury, to preserve health and to save lives, principally by providing an Air Ambulance Service. Why the commission got involved We received several complaints about the charity, which made detailed allegations of: 1.The Workforce Disability Equality Standard (WDES) is a set of ten specific measures (Metrics) which enables NHS organisations to compare the workplace experiences of Disabled and non-disabled staff. NHS organisations use the Metrics data to develop an action plan and enable them to demonstrate progress against the indicators of disability equality.


The primary case study used is that of the London Ambulance Service Computer Aided Despatch system. After looking at the background of the case the implementation and subsequent failure are discussed. The reasons for failure are explained, which show the project as essentially being doomed from the start. Although system failure is a common occurrence many organisations do not seem to learn.London Ambulance Service NHS Trust covers the capital city of the United Kingdom, over an area covering approximately 620 square miles. The service is provided to a population of around 8.6 million people, and over 30 million annual visitors. London Ambulance Service NHS Trust (LAS) was established in 1965 from nine previously existing services, and became an NHS Trust on 1 April 1996.